UFONE and KAZOO, The perfect way to GoVoIP

UFONE and KAZOO, The perfect way to GoVoIP

Innovative, Boutique, Kiwi. Auckland-based telecommunications company UFONE and KAZOO are the perfect partners to enhance your IT Services business with comprehensive VoIP Services.

For many IT Service firms VoIP (Voice-over Internet Protocol) has always been a significant challenge. On the one hand companies offering up bargain basement services with no support and no customisation and on the other custom-built solutions costing many hundreds of thousands of dollars to build and maintain. Nothing in the market allowed firms like yours to say proudly “I stand by this product”, until now.

UFONE, a 30 year stalwart of the business telecommunications industry, have brought the reliable, resilient, and adaptable Kazoo platform from 2600hz to their New Zealand based data centres and opened up the full power of this innovative platform to partners nationwide supported by their Auckland based Network Engineering & Support Teams. The system, dubbed GoVoIP, is available fully white labelled or delivered as an external service to match with the needs of partners.

Fraud Protection
No conversation of VoIP would go very far before the fraud risk is raised, and with their experience UFONE understands and delivers in spades allowing partners to de risk themselves and their
customers through multiple levels of independent protections. Starting with the individual customer account level limits, allowing partners to limit their customers to only the destinations the customer requires, through rolling average spend monitoring, alerting partners when their customers seem to have an unusual spike in calling to unusual destinations, and right through to overall risk monitoring of all calls in the system using sophisticated analysis to look for outliers in calling both inside the GoVoIP network and at upstream carrier gateways providing multiple overlapping layers of protection to minimise risks for partners and customers.

Functionality
However, this protection doesn’t weaken the systems ease of use nor its quality. Reinforced by the automatic use of secure credentials for user settings, GoVoIP has automatic, optimised configurations for over 100 of the most popular phones and other VoIP devices allowing automatic configuration out of the box for remote sites (minimising technician visits and setup / support costs) and removing temptation from users who may otherwise weaken the passwords used for their ease of setup.

GoVoIP preserves top quality voice optimised for quality, clarity, and compatibility. A wide range of settings are supported, ensuring that users key business communications “just work” without the poor quality of budget VoIP Providers.

Integration
The Kazoo Platform that GoVoIP is built on top of also includes many advanced features including systems that can integrate into CRM and other customer systems in a timely and comprehensive manner. The system is very user friendly while still allowing the integration of the advanced features at the click of a button. GoVoIP and the dedicated New Zealand engineering team work with partners to deliver custom integration and cooperation to deliver bespoke solutions to customers.

Telco Grade
Kazoo leverages the best open source software and dedicated proprietary apps to deliver a comprehensive solution to all telecommunication needs. From SIP Trunks to connect existing (or new) on premise phone systems to fully in cloud solutions allowing for mobile and variable working locations. The flexible Kazoo system provides a fully redundant solution providing for automatic failover for customer systems and allowing for continuity of services in the event of an office being unable to be occupied. Allowing staff to decamp to temporary offices or their homes and stay in full communication and able to service customer enquiries.

Now is the perfect time to learn more and sign up with GoVoIP to deliver top quality VoIP to your customers today.

DISCLOSURE: Alexander Neilson is a consultant network and voice engineer who was the former network manager at UFONE.

 

Contact UFONE:

Phone: 0800 508 888

Email: support@ufone.co.nz

Website: www.ufone.co.nz

Facebook: https://www.facebook.com/UCSLtd/

Twitter: https://twitter.com/ucsltd

 

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